Data Privacy Statement
Data Privacy Statement
WHAT DATA TO BE COLLECTED FROM YOU
- Name, Age, Date/Place of Birth, Gender, Civil Status, Nationality
- Address and Contact Details
- Educational Background
- Employment History
- Financial Background
- Specimen Signature
- Permits, Licenses & Registrations
- Status of Pending Civil/Criminal Cases (if any)
- CCTV footage for security purposes
PURPOSES OF DATA PROCESSING
- Open, maintain, and/or terminate accounts;
- Ease of contacting/communicating with clients;
- Evaluate, approve, provide, or manage applications, financial products and services, and other transactions that the Client has requested;
- Comply with know-your-customer information requirements;
- Conduct credit and background checks;
- Evaluate Client’s eligibility for RBBI’s products and services;
- Perform profile and risk analysis;
- Provide extensive and quality support to the Client;
- For internal purposes, such as administrative, operational, audit, credit and risk management, or;
- Comply with its reporting obligation to government authorities under applicable laws, rules and regulations.
RBBI’S METHOD OF PROCESSING PERSONAL DATA
- Face-to-face and/or telephone conversation with RBBI staff/ personnel
- Accomplishment and/or signing of forms/documents
WHEN DO WE COLLECT PERSONAL INFORMATION
RBBI collects information upon the Client’s application for, availment of and/or usage of RBBI’s products and services. This includes, but not limited to, account opening, loan applications, etc.
RECIPIENTS OF INFORMATION
Personal information may be processed and shared with various units within RBBI to the extent necessary for any of the purposes herein declared, to credit information bureaus, or to government authorities under applicable laws, rules and regulations.
RETENTION AND DISPOSAL
Retention and disposal of personal information shall be made in accordance with the Records Disposal Policy and Records Disposition Schedule of RBBI as approved by the National Archives of the Philippines under RA 9470.
HOW WE SAFEGUARD PERSONAL INFORMATION
In accordance with the Data Privacy Act, RA 1405 (Bank Secrecy Law), RA 8791 (General Banking Law of 2000), BSP Circular 808 series of 2013 (Guidelines on Information Technology Risk Management for All Banks and other Supervised Institutions), and BSP Circular 982 series of 2017 (Enhanced Guidelines on Information Security Management), RBBI, its employees, agents and representatives, shall handle personal information with utmost care and adhere to appropriate organizational, physical, and technical measures to maintain the confidentiality, integrity and security of all personal information in its possession.
THE CLIENT’S RIGHTS
- Be informed whether their personal information shall or have been processed;
- Reasonable access to their personal information;
- Require RBBI to update their personal information;
- Suspend, withdraw, or order the blocking, removal, or destruction of personal information if RBBI is not required to retain it by law or for legitimate business purposes and subject to the conditions for the legitimate exercise of the said rights under the Data Privacy Act and its IRR.